Protecting the privacy of your personal information is always a priority with West Hills Mortgage Centre. This Policy tells you about the ways we ensure the confidentiality of your information and how it is protected. Our privacy policy applies to all customers, including individuals conducting business alone or in partnership with other individuals. It consists of five key principles:

1. Collecting and using information

When we collect information about you, we will explain how we intend to use it. We will limit the information we collect to what we need for those purposes, and we will use it only for those purposes. We will request your consent if we wish to use your information for any other purpose, and before collecting information from third parties, such as a credit bureau.

2. Releasing information

We may provide your information to other persons:

• When we have your consent
• When other parties are suppliers or agents who assist us in serving you
• Where we are required to do so by law
• Where transfers of a business are involved

3. Protecting information

We will protect your information with appropriate safeguards and security measures. We will retain your information only for the time it is required, and for the purposes we explain.

4. Providing information access and accuracy

We will give you access to the information we retain about you. We will make every reasonable effort to keep your information accurate and accessible.

5. Respecting and responding to your privacy concerns

In accordance with this Privacy Code, we will not resell or distribute your name to any third party marketers unless authorized by you. West Hills Mortgage Centre intends to only use this information to deliver your requests in a timely fashion.